Wall Street Finally Starts Buying ServiceNow CEO Bill McDermott’s Story as Company Beats Q2 Earnings Forecasts The tech world has been abuzz with talk of a "SaaSpocalypse" – the notion that autonomous AI agents will render traditional enterprise software obsolete.
But ServiceNow CEO Bill McDermott has long maintained his company is an exception to this rule.
McDermott's pitch centers on ServiceNow's AI Control Tower product, which he claims is the enterprise gateway for agentic AI.